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Caret Privacy Notice

Last Updated: July 6th, 2025

Welcome to Caret—an AI coding partner that uses frontier models to write, edit, and build software. This Privacy Notice explains how Caretive AI ("Caret") collects, uses, discloses, and otherwise processes personal data in connection with the Caret extension, the Caret app, and the caretive.ai website.

This Privacy Notice does not address our privacy practices relating to Caret job applicants, employees and other employment-related individuals. Data that is not subject to applicable data protection laws (such as deidentified or publicly available information) is also out of scope.

This Privacy Notice is not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us your personal data directly when you create an account.

We also collect personal data automatically when you interact with our websites and other services and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals

We collect the following categories of personal data individuals provide us:

  • Contact Information, including first and last name, phone number, email address, mailing address, and communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.
  • Account Information, including first and last name, email address, phone number, account credentials or one-time passcodes, and the products or services you are interested in, purchased, or have otherwise used. We use this information primarily to administer your account, provide you with our products and services, communicate with you regarding your account and your use of our products and services, and for customer support purposes.
  • Payment Information, including payment card information, billing address, usage credits, and other financial information. Please note that we use third-party payment processing providers, including Stripe, to process payments made to us. We do not retain any personally identifiable financial information.
  • Feedback and Support Information, including the contents of custom messages sent through the forms, chat platforms, or email. We use this information primarily to investigate and respond to your inquiries, to communicate with you, and to improve our products and services.

Personal Data Automatically Collected

We, and our third-party partners, automatically collect information about how you access and use our products and services. We typically collect this information through technologies like cookies, web beacons, and pixels.

Cookies and Similar Technologies

We use cookies for various purposes, including to enhance your experience, analyze traffic, and personalize content. We categorize cookies as Necessary, Analytics, Marketing, and Preferences. You can manage your cookie preferences at any time through our cookie banner.

Information we collect automatically includes:

  • Information About Your Device and Network, including device type, operating system, IP address, and browser type.
  • Information About Your Use of Our Services, including the site you came from, how frequently you access our services, and other browsing behavior.
  • Information About Your Location, including general geographic location derived from your IP address.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

  • To Marketing Providers: To advertise and communicate with you.
  • To Ad Networks and Advertising Partners: To deliver advertising and personalized content.
  • To Service Providers: To perform certain services on our behalf, such as payment processing (Stripe) and analytics (Google Analytics).
  • To Our Affiliates: To provide and facilitate our services.
  • In Connection with a Business Transaction or Reorganization: Such as a merger or acquisition.
  • To Facilitate Legal Obligations and Rights: To comply with laws or to respond to lawful requests.
  • With Your Consent or Direction.

Your Privacy Choices

You have several choices regarding your personal data:

  • Cookie Consent Preferences: Manage your cookie settings through our cookie banner.
  • Communication Preferences: Unsubscribe from promotional emails at any time.
  • Targeted Advertising Preferences: Opt out of targeted advertising through programs offered by the Digital Advertising Alliance and Network Advertising Initiative.

Children's Personal Data

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from children under 18. If we learn that we have collected such data, we will promptly delete it.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. When we make material changes, we will notify you by email or by a prominent posting on our website.

Contact Us

If you have any questions or requests in connection with this Privacy Notice, please contact us at support@caretive.ai.